Auto Body Repair Warranty

Written Warranty

Once your vehicle is repaired at Westfield Collision Center you will receive a written warranty from your representative.

The Written Warranty reads as follows:

THIS CERTIFICATE assures the repairs to which you and “Westfield Collision Center, Inc.” have agreed on Repair Order No. ____________ have been completed. We guarantee the work performed at “Westfield Collision Center. Inc.” so long as said vehicle shall remain under the present ownership. Items on the repair order, such as Sublet Work, or Sublet Labor, are subject to the guarantee of those suppliers. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse, or misuse. Specifically excluded from this written warranty is rust coming through the metal, scratches, and gravel marks acquired from driving conditions. This is a fragmented, four part Written Warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:

1. METALWORK: “Westfield Collision Center, Inc.” provides a Lifetime Written Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting, or deterioration. The Shop will, at its sole option, repair, and re-paint any metalwork warranted hereby.

2. PAINTING, STRIPES, AND DECALS: “Westfield Collision Center, Inc.” provides a Lifetime Written Warranty on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation; and a One (1) Year Written Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will, at its sole option, re-prime, repaint, re-stripe, or re-decal the specific section or sections of the vehicle warranted hereby. Paint Warranty is valid only when paint is applied over original factory finishes that are free of defect.

3. MECHANICAL REPAIRS: “Westfield Collision Center, Inc.” provides a One (1) Year Written Warranty on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning, or other electrical assembles or components. The Shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.

4. PARTS: “Westfield Collision Center, Inc.” guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier’s guarantee. We guarantee that that used parts or other than original equipment manufactured parts were not used without authorization from you as noted on the Repair Order.

SPECIFICALLY EXCLUDED are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this WRITTEN WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in the WRITTEN WARRANTY.

This WRITTEN WARRANTY shall not be varied, supplemented, qualified, or interpreted by any prior course of dealings.

This WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted, or tampered with by any other person not authorized by the above-named shop. The warranty is not transferable.

Please contact us should you have any questions whatsoever!